We claim the guest’s rights with 100% customer satisfaction. As a guest of Stravel Luxury you have the right to:

  • Enjoy a unique and authentic experience with the most impeccable and memorable service.
  • Enjoy superior service (attitude + art of serving + efficient processes) from competent tourism workers (attitude + skills + knowledge).
  • Make your own request and get responses to inquiries within 24 hours.
  • Be taken care of by all staff with respect, safety, privacy, and quality; and be treated equally with respect and integrity.
  • Be 100% satisfied with your traveling experience, and enjoy courteous, enthusiastic, and attentive customer care.

At Stravel Luxury , our passionate team serves heartily for the worthy experience. Our biggest goal is to go beyond expectation and ensure customer satisfaction.


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