We claim the guest’s rights with 100% customer satisfaction. As a guest of Stravel Luxury you have the right to:

• Enjoy a unique and authentic experience with the most impeccable and memorable service.
• Enjoy superior service (attitude + art of serving + efficient processes) from competent tourism workers (attitude + skills + knowledge).
• Make your own request and get responses to inquiries within 24 hours.
• Be taken care of by all staff with respect, safety, privacy, and quality; and be treated equally with respect and integrity.
• Be 100% satisfied with your traveling experience, and enjoy courteous, enthusiastic, and attentive customer care.

At Stravel Luxury , our passionate team serves heartily for the worthy experience. Our biggest goal is to go beyond expectation and ensure customer satisfaction.